|Standard Delivery - 3-5 Working Days (UK)||£0.99|
|Special Delivery - Next Working Day (UK)||£5.99|
|International Delivery (Europe) - 5-7 Days||£9.99|
|International Delivery (USA) - 6-10 Days||£11.99|
|International Delivery (Australia) - 7-10 Days||£14.99|
Please sign in to check the progress on your order. Please note: Deliveries are made to the address supplied to us. If orders are returned to us by the carriage company we may make an additional delivery charge for re-dispatch.
Should you have a need to return goods, please e-mail firstname.lastname@example.org. Please ensure you have your order reference number ready when contacting us.
When returning goods (except when goods are faulty), the customer will carry the cost of returning goods.
To return products, please carefully pack the items in protective bubble wrap, or similarly suitable packaging. Please do not use the product box as outer packaging and note that we will deduct the cost of any returned items damaged from any amount refunded to you. Please include the goods return authorisation code with your order number, name, date of order and address details.
Send it back to:
Unit 7, Wadsworth Business Centre,
21 Wadsworth Road, Perivale,
Middlesex UB6 7PY.
Please note that, once opened and or used, products cannot be returned to us unless the product is faulty or broken.
To help us process an exchange, refund or credit note when returning goods, we would be grateful if you could supply details of your order number, name, date of order and goods return authorizations code (provided by customer services). If the item is returned without a goods return authorisation code we will be unable to offer a refund or exchange. You will also be liable for the cost of re-delivery.
We highly recommend that items are returned via a Recorded Delivery service as we do not accept responsibility for items lost in the post.
In addition to our returns policy under the distance selling regulations you have the legal right to cancel your order within seven working days from the date of receipt of the merchandise if you send us a notice of cancellation in writing and return the merchandise to us in their original, unopened and unused condition. You must contact us at email@example.com before returning an item to request an Returns authorisation code. If the item is returned without an authorisation code we will be unable to offer a refund or exchange. Please note that if the item has already been shipped from our warehouse a £5 handling charge will apply. Your statutory rights are not affected.